Return Policy – Sublime

Due to the nature of our products, all sales are final. For hygiene reasons, we do not accept returns or exchanges.

That said, your satisfaction is important to us. If there is an issue with your order—such as a defective, damaged, or incorrect item—please reach out and we’ll make it right.

Depending on the situation, we may offer a replacement or a refund.

To report an issue, contact us at info@sublimeprotection.com within 30 days of receiving your order. Please include your order number and any relevant photos so we can assist you as quickly as possible.

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Damages and issues

We recommend inspecting your order upon delivery. If you notice any issue, contact us promptly so we can evaluate the situation and provide a solution.

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Non-returnable items

All items are non-returnable and non-exchangeable.

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Refunds

If your request is approved, your refund will be issued to your original payment method within 10 business days.

Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved, please contact us at info@sublimeprotection.com.